To our valued customers,
As we have all witnessed in the last several weeks, the spread of the COVID-19 virus is affecting countries all over the world. While we continue to look at ways of adapting to these unprecedented times, we want to assure everyone that we are taking precautions to flatten the curve. We are monitoring changes to the pandemic and following recommendations from the Government of Canada, the Province of Ontario and local government agencies.
Uniform Custom Countertops’ top priority is the health and safety of our customers and their families as well our employees and their loved ones. We are following the recommendations of social distancing. In addition, we have implemented the following changes until further notice.
- Our offices and showrooms are closed to the public
- All in-home templating, consultations and service calls are suspended
- Mandatory 14 day self isolation for any employees returning from abroad (including from the USA) or living with anyone that may have been exposed to the COVID-19 virus
- Enhanced cleaning protocols in offices and production facilities
During this time of uncertainty, we are receiving a higher than usual amount of phone calls. We value our customers and are here to help. Currently, the best way to contact us is by email. Please use one of the following list of emails by department for inquiries. Please allow up to 48 hours for a response.
- firstname.lastname@example.org – for templating related questions
- email@example.com – for installation related questions
- firstname.lastname@example.org – for service related questions
We thank everyone for your patience and understanding during these difficult times.
Stay safe and healthy and please practice social distancing!